# Ajili Rym

Ajili Rym is a remote worker on Himalayas, Customer Service Representative at Armatis, based in Portugal.

Source: https://himalayas.app/@ajilirym

```text
I develop international marketing, export, and customer-growth strategies grounded in market research and client needs.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Portugal |
| Authorized to work in | Portugal |
| Job categories | Marketing Specialist, Business Development Specialist, Export Manager, Communications Manager, Customer Service, Sales Assistant, Market Research Analyst, Digital Marketing Specialist, Marketing Communications Specialist, Sales and Marketing Specialist, Marketing Strategy Specialist |
| Skills | Marketing Strategy, Market Research, Market Analysis, Business Development, International Business, Customer Experience, Product Development, Digital Marketing, Social Media Management, Excel, Microsoft Word, PowerPoint, HubSpot, Canva, WordPress, SEMrush, SEO, SEM, Client Relations, Export Documentation, Social Communication, Teamwork, Communication Adaptability, Organization, Arabic, English, French, Portuguese, Gaia |

## What I'm looking for

```text
I'm looking to contribute to an international company in marketing, business development, export, or customer relations, where I can apply market research, client-focused communication, and digital marketing skills while continuing to grow.
```

## About

```text
I've supported international growth through export, communications, marketing, and customer-facing work at TAZART, Armatis, and SEAGULL HELP AND SOLUTION. At TAZART, I developed international client relationships, managed social media, created digital content, and contributed to product and promotional activities.

I'm currently pursuing a Master's in Finance and Taxation in Porto, building on my Master's in Connected Marketing and International Trade. My work includes a French dates market expansion analysis covering consumer behavior, segmentation, positioning, and data-driven product, pricing, distribution, and communication recommendations.
```

## Experience

### Customer Service Representative (current)

Armatis. May 2026 - Present

```text
Manage inbound and outbound customer interactions, identify customer needs, and provide appropriate solutions while handling complaints to ensure high customer satisfaction.
```

Skills: Customer-Service, Problem-Solving, Complaint-Handling

### Export & Communications Manager

Tazart. Feb 2025 - Feb 2026

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Prospected and developed relationships with international clients and business partners, managed social media platforms, and contributed to new product development and promotional activities.
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Skills: International-Business-Development, Social-Media-Management, Digital-Marketing, Product-Development, Promotional-Activities

### Sales & Marketing Assistant

Seagull Help and Solution. Jul 2024 - Sep 2024

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Developed and maintained relationships with existing clients, prospected and acquired new customers, and contributed to commercial and marketing strategy development.
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Skills: Sales-Prospecting, Marketing-Strategy, Business-Development

### Export Service Sales Assistant

Derbigum Company. Jul 2023 - Aug 2023

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Managed shipping documentation and export-related administrative procedures, followed up on customer orders, and supported prospecting activities.
```

Skills: Export-Documentation, Administrative-Support, Customer-Order-Management, Prospecting

### Customer Advisor Assistant

UBCI Bank. Jul 2022 - Aug 2022

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Analyzed client financial information to support credit file verification and contributed to customer portfolio management and data organization.
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Skills: Financial-Analysis, Customer-Portfolio-Management

### Administrative Assistant

UBCI Bank. Jul 2021 - Aug 2021

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Supported account managers by organizing and managing administrative and financial data, and assisted in banking operations with a focus on accuracy and compliance.
```

Skills: Administrative-Support, Data-Management, Banking-Operations, Compliance

## Education

### ISLA Gaia

Master's, Finance and Taxation. 2025 - Present

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Pursuing a Master's degree in Finance and Taxation at ISLA Gaia in Porto, Portugal.
```

### Higher Institute of Management

Master's, Connected Marketing and International Trade. 2023 - 2025

```text
Earned a Master's degree in Connected Marketing and International Trade from the Higher Institute of Management in Tunis, Tunisia.
```

### Higher School of Economics and Commerce (ESSECT)

Bachelor's, Business Economics. 2020 - 2023

```text
Completed a Bachelor's degree in Business Economics from the Higher School of Economics and Commerce (ESSECT) in Tunis, Tunisia.
```

## Tech stack

- HubSpot
- WordPress
- SEMrush
- Microsoft Excel
- Gaia
- Canva

To contact Ajili, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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