# Ajayi Omoniyi

Ajayi Omoniyi is a remote worker on Himalayas, Product Management, Senior Associate at Equinix, based in Nigeria.

Source: https://himalayas.app/@ajayiomoniyi

```text
I grow interconnection products and resolve complex network operations issues for customers.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Product Manager, Technical Support Engineer, Network Engineer, Operations Manager, Product Manager, Content Creator, Product Management Manager, Manager Product Management, Software Product Manager |
| Skills | Product Management, Product Strategy, Product Roadmapping, Product Backlog Management, User Acceptance Testing, Market Analysis, Customer Analytics, Competitive Analysis, Stakeholder Management, Network Operations, Technical Support, Network Troubleshooting, LAN, WAN, TCP IP, DHCP, DNS, VLAN, VPN, MPLS, IP Routing, GPON, Wi Fi Router Configuration, Switch Configuration, Network Monitoring, CRM, Technical Documentation, Root Cause Analysis, Incident Management, Cross Functional Collaboration, Issue Resolution, AWS, Cybersecurity, Aviatrix |

## What I'm looking for

```text
I'm looking to grow customer-focused products and digital infrastructure services, combining network operations knowledge with cross-functional product strategy, stakeholder management, and measurable ecosystem growth.
```

## About

```text
At Equinix, I drive product initiatives for the AMS-IX ecosystem, working with engineering, operations, sales, and external partners on growth, releases, and product performance. I helped AMS-IX reach 113% of its annual peak traffic growth target ahead of schedule and onboarded 18 new networks to PeeringDB.

Previously at MainOne, an Equinix Company, I led technical support operations for fiber-optic services, customer escalations, team development, and network-device installations. I also contributed to CRM automation that improved operational efficiency by 20% and helped migrate 15% of enterprise customers to an automated platform.

My foundation is in network support, including IP networking, GPON, routing, VLANs, troubleshooting, and performance monitoring. I bring hands-on technical context to product, stakeholder, and customer-focused work.
```

## Experience

### Product Management, Senior Associate (current)

[Equinix](https://himalayas.app/companies/equinix). Nov 2025 - Present

```text
Collaborate with engineering, operations, sales, and external partners to deliver product initiatives. Manage product backlogs, support UAT, and coordinate successful product releases.
```

Skills: Product-Management, Stakeholder-Management, User-Acceptance-Testing, Market-Analysis, Competitive-Analysis, Business-Case-Development, Roadmapping

### Technical Support and Content Creator (current)

Elevate Transformation Clinic. Apr 2021 - Present

```text
Identified software solutions and prepared well-structured drafts for digital mailing platforms. Edited and proofread written pieces before publication and promoted content on social networks.
```

Skills: Technical-Support, Content-Creation, Editing, Proofreading, Social-Media

### Technical Support/Operations Lead

MainOne, an Equinix Company. May 2023 - Oct 2025

```text
Led first-level troubleshooting of fiber optic service escalations and acted as primary escalation point for complex customer issues. Managed team performance and implemented CRM automation initiatives that improved operational efficiency by 20%.
```

Skills: Technical-Support, Team-Management, Troubleshooting, CRM, Process-Improvement, Vendor-Management

### Technical Support Engineer

MainOne, an Equinix Company. Jun 2020 - May 2023

```text
Performed first-level fault troubleshooting for fiber optic customer service escalations. Configured and provisioned customers on the CRM platform and monitored network traffic and performance.
```

Skills: Technical-Support, Troubleshooting, CRM, Network-Monitoring

### Provost

InfoTech CDS Group. Nov 2019 - Feb 2020

```text
Worked with a team of 10 executive members. Organized the venue for every meeting and took attendance of present members.
```

Skills: Leadership, Event-Coordination, Attendance-Management

### Network Support Engineer

ipNX Nigeria Limited. Jul 2019 - Feb 2020

```text
Provided second-level support for fiber optic customer service escalations. Diagnosed root causes of IP network problems and configured network devices such as routers, switches, and access points.
```

Skills: Network-Support, Troubleshooting, IP-Networking, VLAN, GPON, Switch-Configuration

### Vice President

Summit Fellowship International. Feb 2018 - Sep 2018

```text
Managed a team of 24 executive leaders. Assigned and prioritized leader tasks and projects.
```

Skills: Leadership, Team-Management, Prioritization

## Education

### Federal University of Petroleum Resources

Bachelor of Science, Computer Science. 2015 - 2019. Grade: First Class

```text
Graduated with First Class honors in Computer Science, demonstrating strong academic performance and technical proficiency.
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### Franej International High School

West African Senior School Certificate, General Studies. 2011 - 2013

```text
Completed secondary education with a West African Senior School Certificate (WASSCE).
```

## Tech stack

- Aviatrix

To contact Ajayi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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