# Aishwarya T

Aishwarya T is a remote worker on Himalayas, Operations Specialist at First Advantage, based in India.

Source: https://himalayas.app/@aishwaryat

```text
Operations Specialist at First Advantage handling background screening workflows and building Excel dashboards for case aging and error trends.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 947k+ INR |
| Job categories | Operations Specialist, Technical Support Specialist, Operations Analyst |
| Skills | Background Screening Operations, SLA Management, Queue Management, Turnaround Time (TAT), Quality Checks, Data Validation, Document Validation, Compliance, Policy Adherence, Process Improvement, Risk Management, Throughput Reporting, Case Aging Tracking, Error Trend Analysis, Technical Support |
| LinkedIn | https://linkedin.com/in/aishwarya-t-a90606426 |

## What I'm looking for

```text
I'm targeting roles that blend technical support, process improvement, and analytics-driven operations.
```

## About

```text
At First Advantage, I own background screening workflows and process criminal background verification orders against client requirements. I validate candidate data and documentation, monitor queues and SLAs, and help keep cases on track with internal teams and external vendors.

I also build Excel trackers and dashboards for throughput, case aging, and error trends. Before that, I worked in Technical Support at Concentrix, diagnosing customer issues and contributing to process improvements for more consistent resolutions.
```

## Experience

### Operations Specialist (current)

[First Advantage](https://himalayas.app/companies/first-advantage). Aug 2025 - Present

```text
Owns end-to-end background screening workflows, processing criminal verification orders and validating candidate data. Builds Excel trackers and dashboards for leadership reviews.
```

Skills: Background-Screening-Operations, Multi-Queue-SLA-Management, Turnaround-Time-(TAT), Quality-Checks, Data-and-Document-Validation, Policy-Compliance, Process-Improvement, Risk-Management, Excel, Microsoft-Office, Throughput-and-Case-Aging-Reporting, Error-Trend-Analysis, Vendor-Team-Collaboration

### Technical Support

[Concentrix](https://himalayas.app/companies/concentrix). Sep 2024 - Apr 2025

```text
Diagnosed and resolved customer technical issues across inbound support contacts, driving prompt closure. Streamlined support processes to improve resolution consistency.
```

Skills: Technical-Support, Customer-Service, Troubleshooting, Vendor-Team-Collaboration, Process-Improvement

## Education

### St. Vincent Pallotti Degree College

Bachelor of Commerce, Commerce. 2021 - 2024

```text
Pursued a Bachelor of Commerce degree, gaining foundational knowledge in commerce and business studies.
```

### Udemy

Microsoft Excel Certification, Microsoft Excel

```text
Completed a certification course in Microsoft Excel to enhance spreadsheet and data analysis skills.
```

## Tech stack

- Microsoft Excel

To contact Aishwarya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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