# aishwarya murugesh

aishwarya murugesh is a remote worker on Himalayas, Product Manager at Zoho Corporation, based in India.

Source: https://himalayas.app/@aishwaryamurugesh

```text
Product Manager at Zoho Corporation who drove 90% adoption of Zoho CRM’s Next-Generation UI and a 67% signup conversion lift.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 3028k+ INR |
| Job categories | Product Manager, Associate Product Manager |
| Skills | Product Strategy, Product Discovery, Product Roadmap, Roadmap Prioritization, B2B SaaS, Enterprise CRM, Product Analytics, Customer Discovery, User Research, A B Testing, UX Strategy, Workflow Automation, Business Process Automation, AI Powered Products, Generative AI |
| LinkedIn | https://linkedin.com/in/aishwarya-murugesh-764791145 |

## About

```text
At Zoho Corporation, I defined the product strategy and phased migration roadmap for Zoho CRM’s Next-Generation UI. The rollout reached 90% user adoption, and beta testing produced a 67% relative lift in signup conversion.

I identified onboarding friction through usage analysis and customer feedback, then validated improvements in 12+ A/B experiments. Those changes reduced onboarding time by approximately 30%.

For CRM for Everyone, I interviewed 50+ customers and shaped the 0-to-1 strategy for cross-departmental collaboration. Within three months of launch, customers had created 2,000+ custom team modules, 1,000+ connected workflows, and 500+ active teamspaces.

I also defined an AI-powered sales forecasting experience with Zia AI recommendations, improving pilot forecast accuracy by approximately 28%. My work has included customer portals, webforms, CRM sandboxes, and a custom AI application built with Claude APIs/LLMs and hosted on Zoho Catalyst.
```

## Experience

### Product Manager (current)

Zoho Corporation. Sep 2023 - Present

```text
Defined product strategy and roadmap for Zoho CRM's Next-Generation UI, leading 4 cross-functional squads through 6 phased releases. Drove 90% user adoption and 67% lift in signup conversion, and led 0-to-1 delivery of CRM for Everyone.
```

Skills: Product-Strategy, Roadmapping, Prioritization, KPI-Definition, Product-Metrics, Adoption, Activation, Retention, B2B-SaaS, Enterprise-CRM, Customer-Discovery, User-Research, A-B-Testing, Usability-Testing, UX-Strategy, Figma, Workflow-Automation, APIs, AI-ML, Generative-AI, Claude, Zscaler-ZIA, SQL, Data-Visualization, Cross-functional-Leadership, Stakeholder-Management, Agile-Scrum, Jira, Sprint-Planning, Backlog-Management, Release-planning, PRDs

### Associate Product Manager

Zoho Corporation. Jul 2020 - Aug 2023

```text
Defined and led AI-powered sales forecasting with Zia AI, improving forecast accuracy by 28% and reducing manual effort. Redesigned Customer Portal, implemented webforms and multi-stage sandbox, increasing submission volume by 60% and reducing deployment incidents by 65%.
```

Skills: AI-ML, Zscaler-ZIA, Product-Strategy, Customer-Portal, Web-Forms, Sandbox, MFA, Analytics, SQL, Data-Visualization, Agile-Scrum, Jira, Stakeholder-Management

## Education

### Madras Institute of Technology, Anna University

Bachelor of Technology, Information Technology. 2016 - 2020

```text
Bachelor of Technology in Information Technology from Madras Institute of Technology, Anna University, completed in 2020.
```

### LinkedIn

Product Management: Building a Product Strategy, Product Management

```text
Completed the certification 'Product Management: Building a Product Strategy' from LinkedIn.
```

### LinkedIn

Business Analysis Foundation, Business Analysis

```text
Completed the certification 'Business Analysis Foundation' from LinkedIn.
```

## Tech stack

- Figma
- Jira
- Zoho Catalyst
- Canva
- SQL
- Claude

To contact aishwarya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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