# Airhohi Joseph

Airhohi Joseph is a remote worker on Himalayas, Pharmacy Sales Representative at Community Pharmacy, based in Nigeria.

Source: https://himalayas.app/@airhohijoseph

```text
I lead customer operations, improve workflows, and resolve complex client issues.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Operations Manager, Customer Success Manager, Customer Service, Team Lead, QA Analyst, Sales, Risk Analyst, Operations Management Director, Business Operations Manager, Director of Operations |
| Skills | Operations Management, Team Coordination, Performance Monitoring, Workflow Optimization, Remote Collaboration, Customer Success, Customer Support, Conflict Resolution, Escalation Management, Customer Retention, Strategic Communications, Excel, Data Compilation, File Organization, Records Management, Risk Analysis, Quality Assurance, Product Testing, Compliance, Inventory Control, Financial Analytics, Market Analysis, Risk Management, Asset Allocation, Forex Trading, Day Trading, English, Yoruba, Sign Language |
| Twitter | https://https://x.com/airhohijoseph3 |

## What I'm looking for

```text
I'm looking for an operations, customer success, or quality-focused role where I can coordinate teams, improve workflows, resolve client issues, and contribute through data-driven risk assessment and strong cross-functional collaboration.
```

## About

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I've led customer support operations at Pharmachain Technology, coordinating teams, monitoring KPIs, resolving complex escalations, and improving workflows that support healthcare accessibility and supply-chain transparency.

My experience also includes building client relationships at Community Pharmacy and conducting quality and durability testing at African Foundries Limited. I'm currently studying Accounting, with focus areas in financial accounting, quantitative methods, and business data management, while applying Excel, risk analysis, and records management in operational environments.
```

## Experience

### Pharmacy Sales Representative

Community Pharmacy. Apr 2021 - Jun 2023

```text
Consulted with clients to provide accurate guidance on over-the-counter medications and health products within regulatory boundaries. Built and sustained long-term customer relationships through exceptional service, driving repeat business.
```

Skills: Client-Advisory, Relationship-Management, Product-Knowledge, Inventory-Control

### Customer Service Representative / Team Lead

Pharmachain Technology. Feb 2020 - Jan 2021

```text
Led and coordinated a high-performing support team to achieve daily operational objectives and maintain service excellence. Evaluated team KPIs and provided targeted guidance to ensure seamless execution of daily workflows.
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Skills: Team-Coordination, Performance-Monitoring, Escalation-Management, Customer-Retention, Excel

### Product Testing Assistant

African Foundries Limited. Jan 2018 - Dec 2019

```text
Conducted rigorous product quality and durability tests on manufactured iron products to ensure strict compliance with standards. Maintained meticulously accurate records of testing metrics, performance characteristics, and variance logs.
```

Skills: Quality-Assurance, Data-Documentation, Process-Support, Collaboration

## Education

### National Open University of Nigeria

Bachelor of Science, Accounting

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Pursuing a Bachelor of Science in Accounting with a focus on financial accounting, quantitative methods, and business data management.
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### Acad Epiphany College

Senior Secondary School Certificate, General Studies. 2012 - 2017

```text
Completed Senior Secondary School Certificate (SSCE).
```

## Tech stack

- Microsoft Excel

To contact Airhohi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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