# Ahmed Saber

Ahmed Saber is a remote worker on Himalayas, QA & Delivery Engineer at WESTWELL, based in Egypt.

Source: https://himalayas.app/@ahmedsaber

```text
QA & Delivery Engineer at WESTWELL supporting autonomous trucks in live port operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Egypt |
| Authorized to work in | Egypt |
| Salary expectations | 55k+ USD |
| Job categories | IT Support Specialist, IT Support Specialist, IT Help Desk Specialist, Systems Administrator, Network Support Specialist |
| Skills | L1 L2 Technical Support, Incident resolution, System Diagnostics, System Monitoring, System Deployment, System Testing, Sensor Calibration, Camera Calibration, Self Driving Trucks, Electric Truck Systems, EV Battery Swapping Operations, Active Directory, User Provisioning, Group Policy, Access Control |

## About

```text
At WESTWELL, I support autonomous and electric truck systems in live port operations. I monitor system behavior, diagnose issues, and provide real-time operational support.

I perform LiDAR and camera calibration and monitor system performance in Linux-based environments. I also support testing, validation, deployment, and post-deployment troubleshooting.

At BSSALEX APPARELS, I delivered L1/L2 helpdesk support, administered Active Directory access, and resolved hardware, software, and network incidents. I also supported Microsoft 365 users and monitored Aruba and UniFi network systems.
```

## Experience

### QA & Delivery Engineer (current)

WESTWELL. Aug 2025 - Present

```text
Supported continuous operation of Autonomous and Electric Truck systems by monitoring system behavior, diagnosing technical issues, and providing real-time operational support in a live port environment. Reduced operational disruption by troubleshooting vehicle and integrated-system issues under high-pressure conditions.
```

Skills: Linux, AdaOps, FMS, PowerOnAir, Autonomous-Trucks, Electric-Trucks, LiDAR, Camera-Systems, BSS

### IT Helpdesk Specialist

ALEX APPARELS. Jun 2024 - Aug 2025

```text
Delivered L1/L2 technical support across an enterprise environment by diagnosing and resolving hardware, software, operating-system, and network incidents. Improved user access management by administering Active Directory, including user provisioning, group management, access control, and password resets.
```

Skills: Windows, Active-Directory, Microsoft-365, TCP-IP, DNS, DHCP, Firewalls, Aruba, UniFi, NVR-DVR, hardware-troubleshooting

## Education

### New Horizons Alexandria Branch

CCNA, Networking

```text
Completed CCNA training at New Horizons Alexandria Branch.
```

### New Horizons Alexandria Branch

MCSA, System Administration

```text
Completed MCSA training at New Horizons Alexandria Branch.
```

### Self Study

A+, IT Support

```text
Completed A+ certification through self-study.
```

### Self Study

Linux, Linux

```text
Completed Linux training through self-study.
```

## Tech stack

- Linux
- Windows
- Windows Server
- Aruba

To contact Ahmed, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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