# Ahmed Mahfouz

Ahmed Mahfouz is a remote worker on Himalayas, Backend Developer at Setabayt, based in Turkey.

Source: https://himalayas.app/@ahmedmahfouz

```text
Backend Developer at Setabayt who engineered Chat365, a multi-channel customer support platform with real-time analytics.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Turkey |
| Authorized to work in | Turkey |
| Salary expectations | 200k+ TRY |
| Job categories | Backend Engineer, Full Stack Developer |
| Skills | Backend Development, Scalable API Services, RESTful API Design, Database Management, Schema Design, Query Optimization, Data Synchronization, Third Party Integrations, PHP, Laravel, Go, NodeJS, NestJS, React, AWS |

## About

```text
At Setabayt, I engineered and managed Chat365, a customer support platform with ticket management, multi-channel support, and real-time analytics. I worked on its NestJS backend and React frontend.

At Digitalcake (Digital Marketing Agency), I developed and maintained SD Assist, a roadside assistance platform handling over 65,000 incidents annually across Europe. I also contributed to digital platforms for Belçika İslam Federasyonu and maintained the backend infrastructure for OpenBeauty.io.

At Teknasyon, I helped engineer Desk360 and optimized its performance, reducing database load times by 30% for enterprise clients. Earlier, at Verde, I worked on an e-commerce order management system that synchronized orders, inventory, and customer data across platforms including Amazon, eBay, and Shopify.
```

## Experience

### Backend Developer

Setabayt. Jan 2025 - Jan 2026

```text
Engineered and managed Chat365, a customer support platform with ticket management, multi-channel support, and real-time analytics. Constructed the platform using a NestJS backend and React frontend, broadening backend proficiency to full-stack responsibilities.
```

Skills: NestJS, React, Ticket-Management, Multichannel-Support, Real-Time-Analytics

### Backend Developer

Digitalcake. Jan 2024 - Jan 2025

```text
Developed and maintained SD Assist, a 24/7 roadside assistance platform handling over 65,000 incidents annually across Europe. Contributed to digital platforms for Belçika İslam Federasyonu and architected backend infrastructure for OpenBeauty.io.
```

Skills: Backend-Development, Scalability, Reliability, High-Performance

### Backend Developer

Verde. Jan 2022 - Jan 2024

```text
Orchestrated development and maintenance of an e-commerce order management system processing orders from Amazon, eBay, and Shopify. Integrated APIs and streamlined data workflows for seamless synchronization of orders, inventory, and customer data.
```

Skills: API-Integration, Data-Synchronization, Order-Management, Ecommerce, Amazon, eBay, Shopify

### Backend Developer

Teknasyon. Jan 2021 - Jan 2022

```text
Played a pivotal role in engineering Desk360, a customer support platform with multi-channel support, real-time analytics, and automation. Optimized Desk360 for scalability and performance, achieving a 30% reduction in database load times for enterprise clients.
```

Skills: Scalability, Performance-Optimization, Database-Optimization, Customer-Service-Platforms

### Full Stack Developer

MGS Software. Jan 2020 - Jan 2021

```text
Spearheaded development and maintenance of Islam Channel Giving, a donation management platform, and Field Management Systems (Kokpit) with real-time tracking. Constructed educational and examination systems (Planda) for high schools.
```

Skills: Fullstack-Development, Donation-Management, Real-Time-Tracking, Education-Systems

## Education

### Denshway High School

High School Diploma, Mathematics. 2012 - 2014

```text
Completed high school education with a focus on mathematics.
```

## Tech stack

- Amazon S3
- MySQL
- Node.js
- Laravel
- NestJS
- React
- PHP
- Go
- Amazon SQS
- Linux
- Firebase
- AWS Lambda
- Docker
- NGINX
- AWS

To contact Ahmed, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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