# Ahmad Gamel

Ahmad Gamel is a remote worker on Himalayas, Medical Interpreter at TransPerfect / Propio / Voyce Global Solutions, based in Egypt.

Source: https://himalayas.app/@ahmadgamel

```text
I deliver empathetic multilingual medical interpretation and customer support.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Egypt |
| Authorized to work in | Egypt |
| Job categories | Medical Interpreter, Video Interpreter, Customer Service, English Teacher |
| Skills | Medical Interpretation, Video Interpretation, Customer Service, Communication Skills, Interpersonal Skills, Cultural Competence, English, Arabic, Spanish, SAT Preparation, IELTS Preparation, Curriculum Development, Remote Work |

## What I'm looking for

```text
I'm looking for a customer-focused, multicultural role where I can use English and Arabic communication skills to resolve complex inquiries, support clients with care, and collaborate effectively across global remote teams.
```

## About

```text
I've provided real-time medical interpretation for U.S. healthcare providers through TransPerfect, Propio, and Voyce Global Solutions since 2020, helping patients and providers communicate accurately across audio and video calls.

Previously, I interpreted medical, legal, and customer service calls with Language Line Solutions and Teleperformance. I also supported Vodafone UK customers with billing and technical issues in a fast-paced call center environment.

My background includes teaching English, SAT preparation, IELTS preparation, and conversation skills for diverse learners. I bring fluent English, native Arabic, basic Spanish, cultural competence, and a customer-focused approach to global remote teams.
```

## Experience

### Medical Interpreter (current)

TransPerfect / Propio / Voyce Global Solutions. Jan 2020 - Present

```text
Provide real-time medical interpretation (audio and video) for U.S. healthcare providers. Facilitate accurate communication between patients and providers across various medical scenarios.
```

Skills: Medical-Interpretation, Audio-Video-Interpretation, Healthcare-Communication, Cultural-Competence

### Video Interpreter

Language Line Solutions / Teleperformance. Jun 2019 - Jan 2020

```text
Delivered accurate interpretation across medical, legal, and customer service calls.
```

Skills: Interpretation, Medical-Terminology, Legal-Terminology, Customer-Service

### English Instructor

Tyro Online Teaching Platform. Apr 2019 - Jun 2019

```text
Taught General English, SAT, IELTS preparation, and conversation skills to a diverse student base. Customized learning plans to different age groups and proficiency levels.
```

Skills: English-Teaching, SAT-Preparation, IELTS-Preparation, Curriculum-Customization

### SAT English Teacher

Brilliance International School. Dec 2016 - Mar 2019

```text
Instructed grades 9 and 10 with up to 4 classes daily. Designed SAT-aligned English curriculum and supported student development.
```

Skills: SAT-Preparation, English-Teaching, Curriculum-Design, Student-development

### English Teacher - 2nd and 3rd Preparatory

Al Hossam Language School. Aug 2016 - Nov 2016

```text
Taught English to preparatory-level students with 4 daily class sessions. Fostered student engagement and built strong foundational language skills.
```

Skills: English-Teaching, Student-Engagement, Language-Skills

### Customer Service Representative

Vodafone UK. Aug 2011 - Nov 2014

```text
Assisted customers with billing and technical issues. Delivered high-quality service in a fast-paced call center environment.
```

Skills: Customer-Service, Billing-Support, Technical-Support, Call-Center

## Education

### Ain Shams University

Bachelor's Degree, English Literature. 2012 - 2016

```text
Bachelor's Degree in English Literature from Ain Shams University, completed in 2016.
```

## Tech stack

- Microsoft Office 365

To contact Ahmad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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