# Ákos Hermándy

Ákos Hermándy is a remote worker on Himalayas, Atlassian Support Engineer at Scientific Games, based in Austria.

Source: https://himalayas.app/@ahermndy

```text
I streamline Jira and Confluence at scale through automation, cleanup, and migrations.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Austria |
| Authorized to work in | Austria |
| Job categories | Atlassian Administrator, Atlassian Consultant, Atlassian Support Engineer, Applications Administrator, IT Support, Project Manager, Atlassian Administration, Atlassian Platform Administrator, JIRA Administrator, Confluence Administrator, Atlassian Engineer, Atlassian Solutions Architect, Jira Administration |
| Skills | Jira, Confluence, Service Management, JIRA Data Center, Atlassian Administration, ScriptRunner, Automation, Backbone, Bitbucket, Asset, JSU, JMWE, Deep Cloning, Time In Status, Okta, Google Workspace, Microsoft Office, Miro, Slack, Project Management, Project Communication, Training, Stakeholder Management, And Presentations, Teamwork, Emarsys |

## About

```text
At Scientific Games, I run scripted bulk changes across more than one million Jira issues, lead large-scale cleanup initiatives, and maintain system stability during major outages. I also set up Backbone Sync for JSM and JSW integrations.

I've supported global clients at Valiantys with migrations, consolidations, greenfield JSM and JSW implementations, configuration, and troubleshooting across Data Center and Cloud. Previously, as the sole Jira and Confluence administrator at Emarsys, I supported 500+ employees and managed users, groups, security, billing, standards, and documentation.

I'm an Atlassian Certified Expert with eight years across Jira and Confluence, combining hands-on scripting with training, stakeholder communication, and practical process optimization.
```

## Experience

### Atlassian Support Engineer (current)

Scientific Games. Mar 2026 - Present

```text
Ran bulk changes across 1M+ issues via scripts. Led large-scale rename and cleanup initiative and set up Backbone Sync for JSM and JSW integrations.
```

Skills: ScriptRunner, Automation, Backbone, Confluence, Bitbucket

### IT Business Support

RootstockLabs. Apr 2025 - Dec 2025

```text
Migrated projects from Team to Company-managed. Advised teams on process optimization and configuration, and managed Jira Cloud Premium and other apps.
```

Skills: Jira, Confluence, Process-Optimization, Configuration-Management

### Atlassian Consultant

Valiantys. Mar 2023 - May 2024

```text
Supported migrations and consolidations for global clients. Contributed to JSM and JSW greenfield implementations and handled configuration and troubleshooting for Data Center and Cloud.
```

Skills: Jira, Confluence, Data-Center, Migration, Troubleshooting

### IT Application Administrator

Emarsys (SAP). Jan 2020 - Feb 2023

```text
Sole Jira and Confluence admin for 500+ employees. Managed users, groups, security, and billing, enforced standards, and authored documentation.
```

Skills: Jira, Confluence, User-Management, Security, Billing, Documentation

### Atlassian Administrator

Lufthansa Systems Hungary. Jun 2017 - Dec 2019

```text
Administered Jira and Confluence for thousands of users. Delivered Confluence trainings and served as sole contact for external customer projects.
```

Skills: Jira, Confluence, Training, Customer-Support

## Education

### Corvinus University of Budapest

Bachelor of Science, Business IT. 2014 - 2019

```text
Pursued a Bachelor of Science in Business IT, focusing on the intersection of business and information technology.
```

### József Attila High School

High School Diploma, Mathematics & IT. 2010 - 2014

```text
Completed high school education with a focus on mathematics and information technology.
```

## Tech stack

- Bitbucket
- Okta
- Jira
- F#
- Emarsys
- X++

To contact Ákos, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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