# Adrian Axl Prince Lumio

Adrian Axl Prince Lumio is a remote worker on Himalayas, Customer Service Representative at IQor, based in Philippines.

Source: https://himalayas.app/@adrianaxlprincelumio

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Positive Customer Service Representative with a focus on customer satisfaction.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Philippines |
| Authorized to work in | Philippines |
| Job categories | Customer Service Representative, Customer Service, Customer Experience Specialist, Sales Associate, Customer Service Associate, Customer Support Agent |
| Skills | Communication Skills, Teamwork, Time Management, Leadership, Critical Thinking, Technical Support |

## What I'm looking for

```text
I am looking for a role that values customer satisfaction and offers opportunities for growth.
```

## About

```text
I am a dedicated Customer Service Representative with 8 months of experience in fast-paced, customer-facing roles. My background in customer satisfaction has allowed me to build a proven track record of earning trust, resolving concerns, and fostering long-term loyalty among clients.

At IQor, I assist customers in understanding their accounts, restoring services, and guiding them on how to self-serve through our website. My goal is to ensure that every customer feels valued and supported, especially when they encounter issues with services such as calling, texting, and data.
```

## Experience

### Customer Service Representative

IQor. Jan 2023 - Feb 2023

```text
Positive and upbeat Customer Service Representative with 8 months of experience in fast-paced, customer-facing roles. Proven track record of earning trust, resolving concerns, and fostering long-term loyalty while assisting customers with their service-related issues.
```

Skills: Communication-Skills, Customer-Service, Problem-Solving, Technical-Support, Teamwork, Time-Management, Critical-Thinking, Service-Restoration

## Education

### Technological University of the Philippines - Cavite

Bachelor of Engineering Technology major in Electronics Technology, Engineering Technology. 2021 - 2023. Grade: 91/100

```text
Helping the customers to understand what is happening on their account, restore their service, and guide them on how to self-serve the website.
```

### Samuel Christian College

Science, Technology, Engineering, and Mathematics. 2019 - 2021

## Tech stack

- Gmail

To contact Adrian Axl Prince, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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