# Adriana Pena

Adriana Pena is a remote worker on Himalayas, Caregiver at Home Aid Health, based in United States.

Source: https://himalayas.app/@adrianapena

```text
I deliver bilingual customer service, classroom teaching, and compassionate caregiving support.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Customer Service Representative, Customer Service, Cashier, Preschool Director, Teaching Assistant, Caregiver, Nursing Assistant, Customer Service Representative (CSR), Customer Service Associate, Sales And Customer Service Representative, Customer Support Agent |
| Skills | Customer Service, Bilingual Communication, English, Spanish, Cash Handling, Payment Processing, Sales, Complaint Resolution, Classroom Management, Lesson Planning, Early Childhood Education, Caregiving, Teamwork, Contact |

## What I'm looking for

```text
I'm looking to grow my career in languages and multicultural environments, contributing responsibility, commitment, enthusiasm, communication, and teamwork while building a mutually beneficial professional relationship.
```

## About

```text
I've supported customers at The Grand Beach Hotel Surfside and Presidente Supermarket in Miami, handling payments, cash control, purchases, promotions, questions, and complaints for national and international clients.

At Colegio Interamerican Learning Center, I started as a preschool assistant and advanced to classroom teacher. I planned and supported educational activities, led students' academic and socioemotional development, and used creative learning dynamics while managing the classroom.

I've also provided personalized care through Home Aid Health, supporting daily activities while promoting wellbeing and safety.

I'm passionate about learning and teaching languages in multicultural settings, and I bring effective communication, adaptability, teamwork, responsibility, commitment, and enthusiasm to my work.
```

## Experience

### Caregiver

Home Aid Health. Mar 2024 - Dec 2024

```text
Provided personalized care assistance, supporting daily activities to promote well-being and safety. Developed empathy, responsibility, and humane treatment in service.
```

Skills: Patient-Care, Empathy

### Preschool Assistant & Classroom Teacher

Colegio Interamerican Learning Center. Jan 2023 - Feb 2024

```text
Started as a preschool assistant, collaborating in planning and supporting educational activities. Promoted to lead classroom teacher, responsible for students' academic and socioemotional development, implementing creative learning dynamics and classroom management.
```

Skills: Classroom-Management, Lesson-Planning, Early-Childhood-Education, Creative

### Cashier - Customer Service

Presidente Supermarket. Mar 2022 - Dec 2022

```text
Processed payments and controlled cash register. Advised customers on purchases and promotions, developing sales skills and efficient service.
```

Skills: Customer-Service, Cash-Handling, Sales, Point-of-Sale

### Cashier - Customer Service

The Grand Beach Hotel Surfside. Feb 2020 - Jan 2021

```text
Provided personalized attention to national and international customers. Managed cash register and financial transactions, and supported resolution of doubts and complaints to ensure customer satisfaction.
```

Skills: Customer-Service, Cash-Handling, Point-of-Sale, Problem-Solving

## Education

### Miami Institute

Certificate in Nursing Assistance, Nursing. 2023 - Present

```text
Pursued nursing assistant training at Miami Institute in 2023.
```

### Dalton High School

High School Diploma, General Studies. 2013 - 2017

```text
Completed high school education at Dalton High School from 2013 to 2017.
```

## Tech stack

- Contacto

To contact Adriana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Frances Garcia](https://himalayas.app/@francesgarcia): Caregiver, Ameribest Home Care
- [Johana Colón](https://himalayas.app/@johanacoln): Customer Service Associate, Concentrix
- [Larymar Baez](https://himalayas.app/@larymarbaez): Pre K Teacher, Angel Sprouts Academy
- [Aly De Jesús](https://himalayas.app/@alydejess): Bilingual Customer Service Rep, TTEC
- [Princess Savhannah](https://himalayas.app/@princesssavhannah): Customer Service Key Holder, Sally Beauty Supply
- [Abigail Perez](https://himalayas.app/@abigailperez): Parent Liaison, Irving High School
- [Janyssa Williams](https://himalayas.app/@janyssawilliams): Sales Associate, TJ Maxx
- [James Castleton](https://himalayas.app/@jamescastleton): Cashier, Goodwill Industries
- [tyunna lowe](https://himalayas.app/@tyunnalowe): Cafeteria Monitor, Marion County Public Schools
- [Massiel Diaz](https://himalayas.app/@massieldiaz): General Merchandise Expert, Target