# Aditya Mahor

Aditya Mahor is a remote worker on Himalayas, Team Leader at Starwalk, based in India.

Source: https://himalayas.app/@adityamahor

```text
Team Leader at Starwalk who monitored delivery performance and maintained dashboards with analysis.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2950k+ INR |
| Job categories | Team Lead, Subject Matter Expert, Customer Support Executive |
| Skills | Team Leadership, Process Performance, Service Level Agreements, Delivery Dashboards, Cleaning And Dashboard Analysis, Customer Support, Escalation Management, Quality Assurance, Corporate Trainer, Cross Training, Microsoft Office, Windows, Linux |

## About

```text
At Starwalk, I monitored projects and transactions, answered client operations queries, and maintained delivery dashboards with analysis. I also worked to drive process performance against SLA deliverables.

Earlier, as a Team Leader at Magnum, I monitored delivery and supported team performance. At Tech Mahindra, I resolved escalated customer issues as a Subject Matter Expert and worked as a Customer Support Executive.
```

## Experience

### Team Leader

Starwalk. Aug 2025 - Sep 2026

```text
Motivated, developed, and mentored team members in a dynamic environment. Monitored projects and provided feedback to ensure SLA compliance and process performance.
```

Skills: Team-Leadership, Mentorship, SLA-Management, Process-Improvement, Client-Communication, Data-Analysis

### Team Leader

Magnum. Sep 2023 - Oct 2024

```text
Motivated, developed, and mentored team members in a dynamic environment. Monitored projects and provided feedback to ensure SLA compliance and process performance.
```

Skills: Team-Leadership, Mentorship, SLA-Management, Process-Improvement, Client-Communication, Data-Analysis

### Subject Matter Expert (SME)

[Tech Mahindra](https://himalayas.app/companies/tech-mahindra). Jun 2022 - Aug 2023

```text
Resolved escalated customer issues and worked with upper management to improve satisfaction. Trained staff and enforced process policies and quality assurance measures.
```

Skills: Customer-Support, Escalation-Management, Training, Quality-Assurance, Process-Improvement

### Customer Support Executive

[Tech Mahindra](https://himalayas.app/companies/tech-mahindra). Jul 2021 - May 2022

```text
Managed incoming calls, assessed customer needs, and provided accurate information. Handled complaints and maintained records of interactions.
```

Skills: Customer-Service, Call-Handling, Problem-Solving, Communication-Skills, Documentation

## Education

### Masters in Computer Application

Master of Computer Application, Computer Application

```text
Completed a Master's in Computer Application in 2021.
```

### Bachelors in Computer Application

Bachelor of Computer Application, Computer Application

```text
Completed a Bachelor's in Computer Application in 2018.
```

### Intermediate ISC

Intermediate

```text
Completed Intermediate ISC in 2015.
```

### High School from ICSE Board

High School

```text
Completed High School from ICSE Board in 2013.
```

## Tech stack

- Linux
- Windows
- Microsoft Office

To contact Aditya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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