# Adeshina Testimony

Adeshina Testimony is a remote worker on Himalayas, Customer Support Specialist at Self Employed, based in Nigeria.

Source: https://himalayas.app/@adeshinatestimony

```text
Customer Support Specialist helping people across WhatsApp, phone, email, social media, and in person.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 60k+ USD |
| Job categories | Customer Support Specialist, Customer Service, Customer Success Specialist, Technical Support Specialist |
| Skills | Customer Support, Customer Service, Customer enquiries handling, Multichannel Customer Support, Entry Level IT Support, Software Troubleshooting, Application Troubleshooting, Documentation Preparation, Document Formatting, Editing, Proofreading, Report Writing, Business correspondence, Social Media Writing, Microsoft Word |

## What I'm looking for

```text
I'm seeking a Customer Support Specialist opportunity with a customer-focused organization, helping with enquiries, communicating solutions clearly, documenting issues, and providing reliable assistance. I'm also interested in roles combining customer service with basic technical support and offering room for professional development.
```

## About

```text
I assist people with questions and concerns through WhatsApp, phone calls, email, social media, and in-person communication. I explain information clearly and help people find practical next steps.

In freelance and client-related writing work, I prepare SIWES reports, school assignments, client documents, business emails, and social media captions. I organize supplied information and review wording, grammar, and presentation.

During SIWES activities, I provide IT support, assist with basic computer tasks, and troubleshoot software or application issues. I use a step-by-step approach to investigate problems and identify possible solutions.

I'm studying for a Bachelor's Degree in Computer Science at Ekiti State University and use Microsoft Word and Google Docs to prepare documents. I'm seeking a Customer Support Specialist opportunity where I can help customers understand services, resolve issues, and receive clear guidance.
```

## Experience

### Customer Support Specialist

Self Employed

```text
Provided customer assistance through multiple channels including WhatsApp, phone, email, and social media. Prepared documents and provided basic IT support during SIWES.
```

Skills: Client-Communication, Written-Communication, Verbal-Communication, Problem-Solving, Microsoft-Word, Google-Docs, Email-Communication, Social-Media-Communication, Software-Troubleshooting, IT-Support

## Education

### Ekiti State University

Bachelor's Degree, Computer Science

```text
Pursuing a Bachelor's degree in Computer Science, currently at 400 level.
```

## Tech stack

- Google Docs
- Gmail
- WhatsApp
- Google Sheets
- Microsoft Excel
- Canva
- Microsoft Word

To contact Adeshina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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