# Abood 0mari

Abood 0mari is a remote worker on Himalayas, Customer Service Advisor at Crystel, based in Jordan.

Source: https://himalayas.app/@abood0mari

```text
I support laboratory research, plant quality experiments, and customer service with precise documentation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Jordan |
| Authorized to work in | Jordan |
| Salary expectations | 60k+ USD |
| Job categories | Research Assistant, Laboratory Technician, Biotechnology Engineer, Research Assistant, Customer Service, Media Producer, Social Media Manager, Student Research Assistant, Academic Research Assistant, Graduate Research Assistant, Technical Research Assistant, Graduate Assistant Research, Volunteer Research Assistant, Research Data Assistant, Entry Level Research Assistant |
| Skills | Molecular Biology, Genomics, DNA Extraction, PCR, Animal Handling, Laboratory Injections, Buffer, Reagent, Pipetting, Light Microscopy, Laboratory Safety, Scientific Documentation, Research Writing, Hematology, Biochemistry, Histology, Microbiology, Blood Bank, Venipuncture, Customer Service, Active Listening, Problem Solving, Complaint Resolution, Premiere Pro, Photoshop, Canva, Photography, Video Editing, Content Production, Social Media Management, Arabic, English |

## What I'm looking for

```text
I'm looking for an opportunity where I can contribute to laboratory research, biotechnology, or scientific operations while developing my practical skills in a structured, collaborative environment.
```

## About

```text
I've conducted plant-quality research at Jordan University of Science and Technology, evaluating GABA treatment effects on parsley maturation, freshness, and post-harvest quality.

As a volunteer research assistant in Asma'a Albakri’s lab, I perform dosing and injection procedures, monitor experimental conditions, take regular measurements, and record observations for accurate data collection. My laboratory experience also includes venipuncture, patient sample handling, diagnostic assays, hematology, biochemistry, histology, microbiology, and blood bank techniques at King Abdullah University Hospital.

I've also supported customers at Crystel through phone and digital channels, resolving inquiries with empathy and clear communication. Outside the lab, I lead media documentation for the Nommo Student Team and create photo, video, and digital content.
```

## Experience

### Customer Service Advisor

Crystel. Apr 2026 - Jul 2026

```text
Provided customer support through phone and digital channels, resolving inquiries and service issues efficiently. Maintained high customer satisfaction through clear communication and problem-solving.
```

Skills: Customer-Service, Phone-Communication, Problem-Solving, Documentation

## Education

### Jordan University of Science and Technology

Bachelor of Science, Biotechnology and Genetic Engineering. 2025 - Present

```text
Pursuing a Bachelor of Science in Biotechnology and Genetic Engineering with a strong academic foundation in molecular biology, bioinformatics, and genetics. Conducted a research project on GABA treatment to enhance herbal maturation and post-harvesting quality in parsley.
```

## Tech stack

- Adobe Premiere Pro
- Canva

To contact Abood, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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