# Abiodun Ajayi

Abiodun Ajayi is a remote worker on Himalayas, Computer Hardware Assembling Plant Engineer at Gateway Information and Communication Technology, based in Nigeria.

Source: https://himalayas.app/@abiodunajayi

```text
I coordinate administrative operations, technical support, and customer service remotely.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Virtual Assistant, Administrative Assistant, IT Support Specialist, Helpdesk Support Specialist, Customer Support Specialist, Operations Coordinator |
| Skills | Administrative Support, Virtual Support, Executive Support, Data Entry, Data Management, Records Management, Archiving, Documentation Preparation, Customer Support, Help Desk Support, Service Desk Support, Task Coordination, Operations Coordination, Project Support, Reporting, Documentation, Research, Problem Solving, Communication Skills, Organization, Attention To Detail, Time Management, Microsoft 365, Windows, Windows Server Administration, Active Directory, Server Monitoring, Network Monitoring, Technical Troubleshooting, Computer Hardware Maintenance, Software Maintenance, Network Devices, Digital Documentation, Helpdesk operations, Incident resolution, User Support, Service Coordination, Google Workspace, Monday.Com, Trello, Asana, AI productivity tools, Meeting Notes, Zendesk, Freshdesk, LAN, WAN, Network Administration, Inventory Management |
| LinkedIn | https://linkedin.com/in/ajayi-abiodun-mcps-mcts-mcitp-mcsa-55833355 |

## What I'm looking for

```text
I'm looking for a remote virtual assistant or administrative support role where I can coordinate tasks, maintain records, support customers and stakeholders, and apply my IT troubleshooting and Microsoft systems experience.
```

## About

```text
I've supported operations at Olusegun Obasanjo Presidential Library across facilities coordination, helpdesk services, records management, and stakeholder support. I manage service requests through resolution, maintain operational documentation, and coordinate maintenance issues, contractors, and resources.

I've also supported server environments, network devices, hardware and software maintenance, and user troubleshooting. My Microsoft systems background and experience with digital productivity tools help me provide dependable virtual, administrative, and IT support.
```

## Experience

### Computer Hardware Assembling Plant Engineer

Gateway Information and Communication Technology. May 2012 - Jun 2015

```text
Delivered sales targets; monitored and replenished stock; resolved customer complaints; built, configured and maintained computer systems; monitored servers and network devices; troubleshot hardware, LAN/WAN and software; supported system deployment and a team project reloading 2,650 Zinox laptops from Ubuntu to Windows; helped LAN-network six training rooms.
```

Skills: Hardware-Assembly, System-Configuration, Troubleshooting, LAN-WAN, Customer-Service, Stock-Management, Project-Support

### Network Administrator

Gateway ICT. Aug 2014 - Feb 2015

```text
Served as Network Administrator at Gateway ICT from August 2014 to February 2015.
```

Skills: Network-Administration

### Facilities Management System Coordinator & Server Administrator

Olusegun Obasanjo Presidential Library

```text
Supported facilities-management systems and server environments; monitored systems and network devices; supported hardware/software maintenance and technical problem resolution.
```

Skills: Server-Administration, System-Monitoring, Network-Devices, Hardware-Maintenance, Troubleshooting

### Deputy Facilities Manager

Olusegun Obasanjo Presidential Library

```text
Supported day-to-day operational delivery; coordinated service requests, maintenance issues, contractors and stakeholders; applied administrative and technical problem-solving to workplace operations.
```

Skills: Operations-Coordination, Stakeholder-Communication, Problem-Solving, Reporting, Resource-Coordination

### Digital Marketing Professional

Jumia Nigeria

```text
Supported digital marketing activities and customer-facing online communication; developed transferable strengths in customer engagement, digital tools and business support.
```

Skills: Digital-Marketing, Customer-Engagement, Online-Communication, Business-Support

### Facilities Management Helpdesk Officer

Olusegun Obasanjo Presidential Library

```text
Managed and responded to service requests through resolution; supported service users and developed strong customer-service, prioritisation, communication and incident-resolution skills.
```

Skills: Customer-Service, Incident-resolution, Prioritization, Communication-Skills, Record-keeping

### Facilities Management Store Keeper

Olusegun Obasanjo Presidential Library

```text
Supported stores, materials and resource-control activities; maintained records and applied inventory, coordination and resource-management practices.
```

Skills: Inventory-Management, Record-keeping, Resource-Management, Coordination

### Facilities Management Server Administrator / IT Support

Olusegun Obasanjo Presidential Library

```text
Provided IT and technical support for computer systems, servers and network devices; performed system monitoring and troubleshooting; supported hardware/software maintenance and users.
```

Skills: IT-Support, Server-Administration, Network-Devices, Troubleshooting, Microsoft-Server

## Education

### Microsoft

Microsoft Certified Systems Administrator (MCSA): Windows Server 2008, Information Technology. 2012 - 2012

```text
Earned the Microsoft Certified Systems Administrator (MCSA) certification for Windows Server 2008 in 2012.
```

### Microsoft

Microsoft Certified Professional (MCPS), Information Technology. 2012 - 2012

```text
Earned the Microsoft Certified Professional (MCPS) certification in 2012.
```

### Microsoft

Microsoft Certified IT Professional (MCITP): Server Administrator on Windows Server 2008, Information Technology. 2011 - 2011

```text
Earned the Microsoft Certified IT Professional (MCITP) certification as Server Administrator on Windows Server 2008 in 2011.
```

### University of Lagos

Bachelor of Science, Computer Science. 2004 - 2008

```text
Pursued a Bachelor of Science in Computer Science from 2004 to 2008.
```

## Tech stack

- Zendesk
- Windows
- Google Workspace
- Trello
- Asana
- monday.com
- FreshDesk

To contact Abiodun, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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