# Abigail Wilfred

Abigail Wilfred is a remote worker on Himalayas, Industrial Attachment (SIWES) at Convectic Logistics, based in Nigeria.

Source: https://himalayas.app/@abigailwilfred

```text
Customer Support Specialist at Hebrons Cosmetics who maintained consignment and inventory records and supported client communications.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria, Switzerland, Netherlands, Canada, Germany, Luxembourg, Australia, Austria, United States |
| Salary expectations | 120k-180k USD |
| Job categories | Customer Support Representative, Customer Service, Customer Experience Representative, Technical Support Representative, Virtual Assistant |
| Skills | Customer Support, Client Relations, Issue Resolution, Customer Retention, IT Support, Technical Troubleshooting, Operating System, Networking Fundamentals, Cyber Security Awareness, Network Administration, Cybersecurity, Cloud Computing, Database Administration, IT Governance, Calendar Management |
| Website | https://abigailwilfred.com |
| LinkedIn | https://linkedin.com/in/wilfredabigail |

## What I'm looking for

```text
I’m seeking a remote customer /IT support or virtual administrative assistant role.
```

## About

```text
At Hebrons Cosmetics, I welcomed clients, managed front desk operations, and maintained accurate consignment and inventory records. I also supported internal and external communications and scheduling.

At Ndi Ikuku Oma Ltd., I managed executive calendars and travel logistics, reducing costs by 10%. I drafted confidential correspondence and reports, and followed up on communications to support customer retention.

At Best Choice Academy, I maintained records and coordinated staff schedules. I also handled parent and student concerns and delivered lessons using visual and virtual teaching aids.

During my Industrial Attachment (SIWES) at Convectic Logistics, I gained hands-on exposure to network administration, cybersecurity, cloud computing, database administration, and IT governance. I’m seeking a remote customer support or virtual assistant role.
```

## Experience

### Industrial Attachment (SIWES)

Convectic Logistics. Jan 2026 - Aug 2026

```text
Gained hands-on exposure to network administration, cybersecurity, cloud computing, database administration and IT governance.
```

Skills: Network-Administration, Cybersecurity, Cloud-Computing, Database-Administration, IT-Governance, IT-Support-Management, Information-Technology-Concepts

### Customer Service Representative

Hebrons Cosmetics. Jan 2018 - Dec 2024

```text
Welcomed clients and managed front desk operations. Maintained accurate records of consignments and inventory and supported internal and external communications and scheduling.
```

Skills: Customer-Service, Front-Desk-Operations, Record-keeping, Inventory-Management, Communication-Skills, Scheduling

### Administrative Assistant

Ndi Ikuku Oma Ltd.. Jan 2015 - Dec 2017

```text
Managed executive calendars and travel logistics, reducing costs by 10%. Drafted confidential correspondence and reports and prioritized communications to support customer retention.
```

Skills: Calendar-Management, Travel-Coordination, Cost-Reduction, Confidential-Correspondence, Reporting, Communication-Skills, Customer-Retention

### Executive Virtual Assistant

Best Choice Academy. Jan 2006 - Dec 2013

```text
Maintained records and coordinated staff schedules. Handled parent and student concerns using structured problem solving and delivered engaging lessons using visual and virtual teaching aids.
```

Skills: Record-keeping, Staff-Scheduling, Problem-Solving, Communication-Skills, Teaching, Modern-Teaching-Aids

## Education

### National Open University of Nigeria

Bachelor of Science, Information Technology

```text
BSc in Information Technology from the National Open University of Nigeria, completed in 2026.
```

### Digital Witch Academy

Diploma, IT Support

```text
IT Support Diploma from Digital Witch Academy, completed in 2025.
```

### UniAthena

Diploma, Customer Relations Management and Strategic Planning

```text
Diploma in Customer Relations Management and Strategic Planning from UniAthena, completed in 2025.
```

### Niger Delta Literacy Project – Fort for Human Development

Diploma, Operating Systems

```text
Diploma in Operating Systems from Niger Delta Literacy Project – Fort for Human Development, completed in 2013.
```

## Tech stack

- Salesforce
- JavaScript
- HTML5
- HubSpot
- Trello
- Asana
- ClickUp
- Microsoft Excel
- Calendly
- Cal.com
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Abigail, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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