# Abdul Munim

Abdul Munim is a remote worker on Himalayas, Case Manager & Legal Researcher at Self-Represented Advocacy, based in Pakistan.

Source: https://himalayas.app/@abdulmunim1

```text
Case manager and legal researcher in UK and Scottish proceedings, managing five concurrent matters without missing a filing deadline.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Pakistan |
| Authorized to work in | Pakistan |
| Salary expectations | 60k+ USD |
| Job categories | Case Manager, Legal Researcher |
| Skills | Case Management, Legal Research, Evidence Synthesis, Statutory Construction, Brief Writing, Evidence Evaluation, Argumentation, Mapping, Caseload Management, Process Navigation, Reconsideration Requests, Reclaiming Motions, Court Applications, Client intake, Client Onboarding |

## What I'm looking for

```text
I’m seeking a role supporting O-1, EB-1A, and EB-2 NIW talent petitions, where I can apply my experience in evidence synthesis, legal research, brief drafting, and high-stakes case management.
```

## About

```text
Since 2020, I’ve managed self-represented advocacy across UK and Scottish proceedings, analyzing complex records and building structured legal arguments from evidence and primary legal research.

I’ve managed up to five simultaneous matters across the Court of Session, Sheriff Court, and regulatory complaint bodies without missing a filing deadline. I’ve also escalated matters through formal reconsideration requests, reclaiming motions, and higher-court applications.

Earlier, at Keep Truckin, I delivered technical support for complex client issues and served as the liaison for escalated service requests. At 3sc World (3 SC Technology), I led a client-facing support team and worked with cross-functional teams to maintain service level agreements.
```

## Experience

### Case Manager & Legal Researcher (current)

Self-Represented Advocacy. Jan 2020 - Present

```text
Managed up to five simultaneous legal matters across UK and Scottish courts, conducting legal research and drafting arguments. Escalated cases through formal reconsiderations and higher-court applications.
```

Skills: Legal-Research, Evidence-Evaluation, Statutory-Construction, Case-Management, Brief-Writing, Escalation-Procedures, Communication-Skills

### Technical Support Specialist

Keep Truckin. Jan 2018 - Dec 2018

```text
Provided front-line technical support for complex client issues and acted as primary liaison for escalated service requests.
```

Skills: Technical-Support, Troubleshooting, Escalation-Management, Client-Communication

### Team Lead

3sc World. Jul 2017 - Dec 2017

```text
Led and coached a client-facing support team, maintaining service level agreements and evaluating performance metrics.
```

Skills: Team-Leadership, Coaching, SLA-Management, Performance-Evaluation, Client-Communication

### Customer Support Executive

Axproz. Jan 2015 - Dec 2016

```text
Resolved complex customer inquiries with tact and diplomacy, and partnered with field sales teams to streamline support workflows.
```

Skills: Customer-Support, Conflict-Resolution, Cross-Functional-Collaboration, Data-Tracking

### Senior Sales & Support Representative

TouchStone. Jan 2011 - Dec 2013

```text
Managed high-volume customer communications and consistently met target service quotas.
```

Skills: Sales, Customer-Support, Communication-Skills, Quota-Achievement

### Customer Support Officer

AmericanCab. Jan 2010 - Dec 2012

```text
Resolved client inquiries and access issues, recognized as the #1 Customer Service Representative for accuracy and service quality.
```

Skills: Customer-Support, Account-Management, Service-quality

## Education

### University of Glasgow

Coursework, Business and Management. 2018 - 2020

```text
Completed coursework in Business and Management at the University of Glasgow from 2018 to 2020.
```

### York College

International Foundation Programme, Business & Management. 2009 - 2010. Grade: B

```text
Completed the International Foundation Programme in Business & Management at York College from 2009 to 2010 with a grade of B.
```

### Punjab College

HSSC, Pre-Engineering. 2007 - 2009

```text
Completed HSSC (Pre-Engineering) at Punjab College from 2007 to 2009.
```

### Fauji Foundation

SSC, General. 2000 - 2007. Grade: A

```text
Completed SSC at Fauji Foundation from 2000 to 2007 with a grade of A.
```

## Tech stack

- Salesforce
- Slack
- Microsoft Word

To contact Abdul, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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