# Катя Ворона

Катя Ворона is a remote worker on Himalayas, Live Game Presenter at Studio Works, based in Estonia.

Source: https://himalayas.app/@0009354

```text
Identity and trust operations professional with live game experience, ready to review identity documents and data.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Estonia |
| Authorized to work in | Estonia |
| Salary expectations | 40k+ EUR |
| Job categories | Identity and Trust Operations, Trust And Safety Specialist, Data Quality Analyst, AI Evaluator |
| Skills | Reviewing Information, Identification Document Review, Trust and Safety, Fraud Prevention, Data Quality, AI Evaluation, Procedure Compliance, Issue escalation, Record keeping, Customer Support, Live Chat, Email Support, Complaint Resolution, Microsoft Word, Excel |

## What I'm looking for

```text
I'm seeking remote project-based or freelance work in identity and document review, multilingual data quality, trust and safety, or AI evaluation. I'm ready to complete role-specific training and qualification assessments.
```

## About

```text
At Studio Works / Studioworks OÜ, I conducted live roulette and baccarat operations while following detailed rules and procedures. I observed player interactions, reported unusual or concerning behavior, and escalated issues beyond my responsibility.

At Delivery Service, I supported customers in Ukrainian and Russian through live chat and email. I answered delivery and order enquiries, helped resolve routine issues, and passed requests needing additional assistance to the appropriate team.

I'm interested in applying my experience with careful information review, procedure compliance, and multilingual customer communication to identity and document review, trust and safety, multilingual data quality, and AI evaluation. I'm based in Tallinn and available for remote project-based or freelance work, and I'm ready to complete role-specific training and qualification assessments.
```

## Experience

### Live Game Presenter

Studio Works. May 2023 - Oct 2026

```text
Conducted live roulette and baccarat operations, applying detailed rules and procedures. Maintained accuracy and concentration in high-volume live sessions, communicated with international players in English, and reported unusual behavior to supervisors.
```

Skills: Live-Operations, Client-Communication, English, Procedure-Compliance, Issue-escalation, Attention-To-Detail

### Sales Consultant

Gabis. Jul 2020 - Nov 2021

```text
Assisted customers, identified needs, and recommended suitable products. Handled sales, cash payments, orders, and stock-related tasks with attention to accuracy, and resolved customer complaints professionally.
```

Skills: Customer-Service, Sales, Cash-Handling, Stock-Management, Complaint-Resolution

### Customer Support Representative

Delivery Service. Jan 2019 - Dec 2020

```text
Provided customer support in Ukrainian and Russian through live chat and email, responding to delivery-related enquiries and resolving routine issues. Recognized requests requiring additional assistance and escalated them appropriately.
```

Skills: Customer-Support, Live-Chat, Email-Support, Ukrainian, Russian, Issue-Resolution

## Education

### Sumy State Pedagogical University named after A. S. Makarenko

Bachelor's Degree, English Philology. 2016 - 2021

```text
Pursued a Bachelor's degree in English Philology with a focus on teaching English, from 2016 to 2021.
```

## Tech stack

- Gmail
- Microsoft Excel
- Google Chrome
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Катя, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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