Seeking a challenging role that leverages my client-facing expertise to drive business growth and customer satisfaction.
Chioma Ajayi
@chiomaajayi
Result-driven and detail-oriented client relations officer
What I'm looking for
As a seasoned client relations manager with a proven track record of optimizing organizational efficiency and enhancing overall performance, I bring extensive expertise in strategic planning, process improvement, and team leadership. With a background in managing a co-working innovative hub, I have developed strong relationships with clients and ensured complete customer satisfaction.
In my current role as Community Manager at MusterPoint, I oversee day-to-day operations of the co-working space, develop and maintain strong relationships with clients, and plan and execute events and workshops that add value to the co-working community.
Prior to this, I worked as an Operations Officer at ISN Fleet Management Company, where I optimized route and schedules to maximize fleet efficiency, tracked and analyzed fleet performance, and implemented and enforced policies relating to driver/rider behavior and compliance.
Experience
Client Relations Manager
MusterPoint
Mar 2021 - Present (3 years 3 months)
Managed day-to-day operations of the co-working space, developed strong relationships with clients, and worked with the marketing team to promote the space and meet sales KPIs.
Operations Officer
ISN Fleet Management Company
Jan 2018 - Jan 2022 (4 years)
Optimized route and schedules to maximize fleet efficiency, tracked and analyzed fleet performance, and implemented policies relating to driver/rider behavior and compliance.
Front Desk/ Sales Personnel
Diva Cakes & Confections
Jan 2016 - Jan 2017 (1 year)
Provided product information, assisted customers in making informed purchasing decisions, and promoted and up-sold company’s cakes and related products.
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