Philippines onlyIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings:1
The DCX Client Services - Home Based Marketing Admin will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates will be
Has experience using order management or CRM systems
Attention to detail and accuracy
Direct experience in a customer service role
Direct experience handling post order tracking and shipments
Highly proficient communicator in both spoken and written English
Role Details
Industry: Promotions
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: PHP 35,000 - 40,000
Job Responsibilities
Data Entry and Maintenance
Accurately input and update marketing data in relevant databases, spreadsheets, and software systems.
Regularly audit data to ensure accuracy, completeness, and consistency
Assist in the cleanup and organization of existing data sets.
Email Management and Deployment
Assist the Senior Marketing Manager and VP of Marketing in setting up automated email sequences in appropriate platforms
Pull lists of data from CRM systems, clean the lists, and ensure data accuracy.
Administrative Support
Provide general administrative support to the marketing team as needed
Additional Job Requirements
Education: College degree in Marketing, Communications, and Business Administration, or any related field.
Experience: 1-3 years of Customer Service, Marketing, or direct Promo Sales experience, or any related field.
Software that will be used
Experience in MailChimp (or alternative Email Management Platform), Wordpress, Gmelius (or alternative Email Automation Platform), Sugar (or alternative CRM)
Previous data entry & Excel or Google Sheets experience with strong attention to detail ○ It would be ideal to have someone who can navigate excel basics (light formulas, V/X LookUp, data clean up, etc.)
Previous experience in a marketing role (as opposed to CS or IT)
Possibility to cross-train with sales admins for list pulls ○ Teach to de-dupe list and establish hierarchy
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we are excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
