Seeking roles in operations, business, program or product management. Looking for a challenging and fast-paced environment with problem-solving responsibilities and strategic planning with team ownership or individual contribution.
DALooking for a job
Divya Akkar
@divyaakkar
I am a Business Operations Manager with 5+ years of experience in operations with team sizing 2-10
IndiaWhat I'm looking for
In my current role at Phonepe, I specialize in business operations for insurance, focusing on data management, partnership performance, business metrics, and customer support. My proactive approach to problem-solving and my ability to collaborate effectively across teams have been instrumental in streamlining processes, reducing errors, and improving operational efficiency.
With a Master's degree in Business Administration from NMIMS and my stint at Uber, I have honed my skills in channel management, operations, and team leadership. During my tenure, I spearheaded Uber launches in several cities, including Nagpur, Nashik, and Aurangabad, while also achieving significant growth in supply and demand targets for Nagpur ahead of schedule.
Furthermore, my experience as a freelance content writer and Global Content Ambassador for Marathi translations at Uber underscores my strong communication skills and creative mindset.
Experience
PHCurrent
Business Operations Manager
phonepe
Dec 2020 - Present (3 years 6 months)
Handling Operations for General Insurance
- Driving initiatives for increasing operations efficiency with automation and program management
- Managing Partnership Onboarding pre-requisites from SOP creation to catalogue ingestion
- Cross functional collaboration with Business, Product, Tech and Customer Support Team to drive operational efficiency
UB
Senior West Expansion Operations Consultant
Uber
Jun 2018 - Dec 2020 (2 years 6 months)
Launched Uber products in Tier-II cities viz Nagpur, Nashik and Aurangabad
- Built sustainable supply channels from scratch for all products
- Outlined problems, opportunities and solutions for supply operations
- Handled a team of 5+ Business development executives, designed incentive-based targets and monitored execution
- Developed monthly plan around supply acquisition, retention and engag
Tech stack
Learn about the tools and technologies that Divya likes to use.
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
3500k-9000k USD
Social media
Job categories
Skills
Business OperationsAnalytical ThinkingOperationsAnalytical MindsetExcelDecision Making ProcessesProcess ImprovementProgram ManagementSQLCommunicationStakeholder ManagementPortfolio ManagementTeam ManagementTeam LeadershipGrowth InitiativesBusiness Metrics ReportingChannel ManagementBusiness DevelopmentBusiness Development StrategySupply Chain OperationsMarketingProduct LaunchGrowth
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