In partnership with leadership and management, will be accountable for the effective implementation of the ISO Quality Management system.
The incumbent will serve as a subject matter expert in the policies, processes, and procedures of the Quality Management System, and will develop a broad knowledge of the practice, business and technology as it relates to the area.
The incumbent will serve as a liaison between the Regulatory Office, Systems and Procedures, and Office of Research Quality regarding the area's quality management program. The incumbent will provide data and information as requested by Research leadership and other Mayo departments through system reports.
The incumbent will ensure compliance with Department policies, processes, procedures and will provide leadership with key quality indicator data and recommendations for improvement The incumbent will ensure the quality of data and processes within the department’s technology platforms, including the current Contract Management System, with the ability to triage and troubleshoot issues as well as develop requirements for potential enhancements and new functionality. The incumbent will need excellent problem-solving and analytical skills to identify and implement potential quality improvement projects to improve department technology platforms, including the Contract Management System.
Serves as member on area Committees as directed.
Qualifications:
Bachelors degree in medical technology (MT), clinical laboratory science (CLS), chemistry, biological science, education, management or health related field and three years related work experience required.
Pertinent quality management/quality system experience is preferred
Preference will be given to those who have strong problem-solving and analytical skills
Certification in a laboratory science such as ASCP for lab areas, other certification (IRB professional, QMS certification) may be required based upon specific area.
Skills required for this position:
Knowledge and application of the basic quality management system principles and concepts
Knowledge and application of the regulatory agencies and requirements for the specific area.
Knowledge and application of Mayo, Research, and policies and procedures as applicable.
Strong project management, team building and facilitation skills, and problem solving skills as well as demonstrated ability to work collaboratively with multiple disciplines (research, quality and safety, education, and clinical)
Strong oral and written communication skills and computer skills
Must be able to present and teach quality management system principles and concepts
Must be highly organized, efficient, and able to work independently exercising strong decision making skills
Ability to work with minimal direction, prioritize, multitask, and meet project timelines
Must be able to work under stressful conditions, maintaining a positive attitude in a changing environment.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.