Vivian Larion

Conducted targeted messaging outreach using LinkedIn Sales Navigator to engage with potential clients and foster professional connections. Proficiently edited videos and managed the upload and scheduling processes for podcast episodes, ensuring high-quality content delivery. Assisted in organizing and facilitating client's LinkedIn webinars, providing valuable support to attendees and contributing

Conducted cold email outreach via email on Seek Australia, via email lists generated, on Linkedin and other forums to be identified. Created and posted social media posts and video posts daily across all channels on Linkedin, Facebook, Instagram, and TikTok. Uploaded YouTube content in the client’s YouTube and TikTok account.

Responsible for communicating with prospects on Instagram messages, to qualify them to book sales and learn more about the fitness online program. Welcomed new followers on Instagram and entertained questions regarding their postpartum condition. Oversaw daily calls scheduled, confirming phone calls with the prospect, team communication. Uploaded the client’s podcast to her YouTube account. Upload

Answered customer questions on social media, emails, and our online booking platform promptly. Answered customer concerns regarding reservation, booking, services offered, and product questions. Triage customer communications to answer customer questions about the product mix and redirect questions regarding current guests to our on-site managers. Understood the products and price points of each b

Researched and drafted content for all social media channels. Created visual content for Instagram. Generated reports on set goals and performance. Encouraged social interaction on Instagram.

Sent direct messages to customers about promotions via Instagram. Sent emails to prospective influencers of the brand. Researched, managed, scheduled, and created content for all social media channels. Answered incoming emails regarding orders, deliveries, inquiries, and others. Added reviews from Amazon to Shopify to reflect on our website. Assisted in several tasks via Shopify.

Assisted in editing and resizing pictures for posting on the Wooden Wonderland websites plus their social media sites. Scheduled posts on the Wooden Wonderland Facebook page. Created images for posting on their Facebook and Pinterest pages. Pinned products on their Pinterest page. Assisted in uploading pictures and researching images on their website.

Registered clients to attend the company's events via SMS and tearsheets. Handled admin works assigned by the company. Assisted in customer queries about the events managed by the organization. Responsible for email correspondence to clients.

Posted and scheduled pictures to be posted on the client's Facebook page. Acted as an assistant to the client on what to post, looking for possible themes on their Facebook page.

Provided sales after activation of customers' credit cards. Assisted customers with problems in the activation of their credit cards. Achieved top sales champion for Credit Card Insurances.

Answered queries and provided information to specific clients with HSBC credit cards and their affiliates in North America. Sold credit card enhancement services and insurances to clients as an added protection and security to their account. Assisted card members in processing their balance transfer, credit limit increase, reprice, or lowering of interest rates in their account. Nature of the busi

Assisted PayPal member customers in the UK with their PayPal accounts. Handled queries and provided solutions for problems like payments and transactions on their PayPal accounts. Provided simple technical assistance to clients who had difficulties with the PayPal website.

Provided excellent customer service to British customers by providing accurate telephone numbers in the UK. Also provided enhancement services like train times, cinema times and listings, and directions assistance to clients based in the UK.