Investor Relations Manager

Upwork (NASDAQ: UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives.

Every year, more than $4 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere.

The Investor Relations Manager is part of the team that represents Upwork to the Wall Street investment community. Reporting to the VP of Investor Relations, the Investor Relations Manager will support the strategy and development of our investor relations (“IR”) effort to ensure investors understand our vision and strategy for delivering shareholder value. The IR Manager will collaborate with everyone involved in the IR process, including FPA, communications, accounting, legal, product, marketing, and sales. A background in the internet and/or tech sector and experience in investor relations for a publicly traded company, equity research or investment banking will set you up for success. This is an exciting time for Upwork, and we are looking for the right team member to join our IR function and support how we share our story.

Your Responsibilities:

• Collaborate with the VP of IR, FPA, communications, accounting, legal, CFO, and CEO, and various other key players as needed, to develop and communicate key messaging regarding quarterly financials and long-term strategy

• Support the earnings preparation process for the shareholder letter and script through interaction with internal teams in acquiring data and content, QA preparation, and process management

• Contribute to investor relationship management, including tracking the efficacy of the engagement efforts with roadshows, investor conferences, and individual meetings

• Support investor meetings, targeting, and scheduling, with a goal of meeting investor interest and demand with the accurate level of engagement by executives and IR; maintain the investor database with meeting and/or calls conducted

• Monitor peer, competitor, and industry-related earnings calls, presentations, and media commentary; compare Upwork’s financial performance and positioning relative to peers, relay highlights to senior management

• Research and provide commentary regarding current events within the market and industry that may affect the company stock

• Track and analyze insights from sell side analyst reports and models

• Lead and participate in ad-hoc initiatives and projects

What it takes to catch our eye:

• Passion for Upwork's mission

• Familiarity with valuation methodologies

• Familiarity with data platforms such as Factset, Capital IQ, Alpha-Sense IR Insight

• Knowledge of the equity investment and sell-side landscapes

• Investor relations experience for a publicly traded company, especially B2B, Marketplace, SaaS or other growth oriented businesses

• Strong communication, writing, and financial modeling skills with an ability to simplify and synthesize large amounts of data and detail

• Proven comprehension of financial reports and performance measurements as well as financial data and analytic tools

• Demonstrated ability to learn new concepts quickly and complete multiple assignments with high levels of quality

• Proficient in Google Workspace, including Docs, Sheets, and Slides

• A collaborative working style and ability to work cross-functionally internally and externally

• Critical thinking: Ability to work independently and tackle problems with minimal direct supervision

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 15 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out ourLife at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.