Senior Manager, Website Operations

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

The Marketing team is the engine that powers Remote's expansion. Through product marketing, performance marketing, events, communications, campaigns, and content, our team tells the world about Remote to bring in revenue and establish Remote as the international leader in global HR and remote work.

Join Remote's Content & SEO team as a Senior Manager, Website Operations. In this role, you will collaborate directly with the Director of Content & SEO to uphold and enhance the operational excellence of our website. As a key leader, you will strategically guide our website sprint processes, ensuring close collaboration with the growth engineering and design teams to execute our ambitious website roadmap effectively.

What you bring

• Experience: Extensive experience in managing complex website roadmaps, demonstrating a robust blend of creative insight and technical expertise.
• Leadership Skills: Proven leadership in managing web operations teams, fostering a culture of innovation and strategic thinking.
• Collaboration: Strong capability to lead and integrate efforts across diverse functional teams, ensuring that all perspectives are harnessed to achieve business objectives.
• Technical Knowledge: In-depth understanding of web architecture, advanced website management practices, and CMS platforms, with a preference for experience in Contentful.
• Communication: Exceptional communication skills, with the ability to convey complex web strategies in a clear and engaging manner.
• Project Management: Advanced project management skills, with a track record of delivering projects on time and within scope, managing both resources and timelines effectively.
• Background: Experience in fast-paced or startup environments highly regarded. Remote and asynchronous work experience is beneficial.
• Language: Fluency in English, both written and spoken.

Key Responsibilities

• Strategic Leadership: Direct the website sprint process, aligning website operations with broader company strategies and ensuring effective collaboration across technical and creative teams. Develop and maintain a forward-looking website strategy that prioritizes business goals, focusing on acquisition, conversion, and enhanced user experience.
• Team Management: Build and manage the website operations team, mentoring staff and scaling the team as needed to support business growth and complex projects.
• Roadmap Execution: Lead the continual development and execution of the website roadmap, ensuring projects are prioritized according to strategic business objectives and contribute effectively to user acquisition, engagement, and conversion.
• Quality Assurance: Maintain the highest standards for all website updates and modifications, ensuring consistency with brand guidelines and technical precision.
• Cross-Functional Leadership: Enhance team integration by working closely with content, SEO, development, and design teams, promoting a seamless fusion of content excellence and technical performance.
• Problem Solving: Rapidly address and resolve any operational challenges, maintaining superior website functionality and user experience.
• Advanced Project Management: Oversee complex projects, coordinating closely with project management staff and serving as a pivotal link among various departments to guarantee effective and timely delivery.

Practicals

• You'll report to: Director, Content & SEO
• Team: Content & SEO
• Location: Anywhere in the World
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

[This is a non-exempt position]. The base salary range for this full-time position is $77,850 USD to $116,800 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Interview with team members (no managers present)
5. Prior employment verification check

Benefits

• work from anywhere
• unlimited personal time off (minimum 4 weeks)
• quarterly company-wide day off for self care
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.