Technical Quality Specialist, WhatsApp ProdOps

Our mission is to give people the power to build community and bring the world closer together.

Meta

Employee count: 5000+

Salary: 140k-149k USD

United States only

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Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.Technical Quality Specialist, WhatsApp ProdOps Responsibilities

Serve as technical expert in our mobile app and a source of information to the rest of Customer Operations team.
Be the representative of quality for products/features, assess risk and formulate test strategies to ensure shipping features with a high quality bar.
Collaborate closely with the engineering team as well as product team in planning and executing functional, regression, verification, and end-to-end release test plans.
Coordinate QA testing and bug bashes with internal resources as well as external third-party vendor team.
Investigate, triage, and escalate issues surfaced from test runs during a feature/product beta and alpha stages.
Define quality metrics and implement measurement to determine test effectiveness, testing efficiency, and measure the overall quality of our QA effort.
Continuously improve the overall efficiency of the ProdOps QA testing and triaging process, as well as update and evolve team workflow's documentation.
Telecommute from anywhere in the U.S.permitted.

Minimum Qualifications

Employer will accept a Master’s degree in Computer Science, Computer Engineering, Electrical Engineering or related field and 3 years of work experience in job offered or in a computer related occupation. Experience must include 3 years of experience in the following:
Testing and debugging Web or Mobile Applications for iOS or Android
Black Box test planning and execution for both Functional Testing as well as E2E Release Testing
Balancing independent tasks/goals while contributing to team goals and collaborating with other team members
Testing background in at least one of the following: Functional, GUI, Integration, BAT, Black Box, Gray Box, Exploratory, Regression, or Smoke
Testing on Mobile platforms: iOS and Android
Testing on Desktop Operating Systems: Windows, macOS, and Unix/Linux
Testing Web Technologies: HTML, CSS, REST, JSON, and JavaScript
Development methodologies: Scrum, Kanban, BDD, and continuous integration

LocationsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected]. $140,358/year to $148,500/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta.

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Full Time

Experience level

Mid-level

Salary

Salary: 140k-149k USD

Location requirements

United States

Hiring timezones

United States +/- 0 hours

About Meta

Learn more about Meta and their company culture.

View company profile

Our mission is to give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas and offer support.

Our Story

When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented, virtual and mixed reality to help build the next evolution in social technology.

Our principles

They embody what we stand for and guide our approach to how we build technology for people and their relationships.

Give People a Voice

People deserve to be heard and to have a voice — even when that means defending the right of people we disagree with.

Build Connection and Community

Our services help people connect, and when they’re at their best, they bring people closer together.

Serve Everyone

We work to make technology accessible to everyone, and our business model is ads so our services can be free.

Keep People Safe and Protect Privacy

We have a responsibility to promote the best of what people can do together by keeping people safe and preventing harm.

Promote Economic Opportunity

Our tools level the playing field so businesses grow, create jobs and strengthen the economy.

Tech stack

Learn about the tools and technologies that Meta uses to build, market, and sell its products.

View tech stack

React Native

Django

Hydra Framework

JavaScript

Python

HTML5

Java

CSS 3

PHP

Objective-C

Hack

44 more

Meta employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Meta.

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Paid time off to vote

Up to 8 hours of paid voting time

Life insurance

Life insurance and survivor support

Financial coaching

Get access to financial coaching and tax education

Disability insurance

Accidental death and dismemberment (AD&D) Insurance.

View Meta's employee benefits

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About the job

Apply before

Jun 27, 2024

Posted on

Apr 28, 2024