Philippines onlyIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
The DCX Client Services - Home Based Resident/Employee Services Specialist will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates will be:
Highly proficient communicator in both spoken and written English
Well-structured and well organized
Possesses strong multi-tasking and prioritization skill sets
Accurate with detailed information
Work well with others and be a team player
Role Details
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: 35,000- 37,500 PHP
Job Responsibilities
Resident Services:
- Send out renewal letters
- Send out renewal lease contracts
- Finalize all resident move out statements
Employee Services:
- Send out employee candidate offer letter
- Send out employee candidate background screening
- Collect I-9 documents from new employee
- Enter new employee into HRIS and complete I-9
- Create and send out all new employee credentials
- Complete/Update employee electronic files
Additional Job Requirements
Education: College degree in Marketing, Business Administration, or any related field.
Experience: 1-3 years of Customer Service, Data Entry, Administrative Assistant, or any related roles.
Ability to learn company specific systems.
Thorough understanding of office management systems and procedures.
Software that will be used
Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
Proficient with Google suite (Google sheets, Gmail etc.)
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
