Results-driven professional with 4+ years of experience in various roles, excelling in operations management, team leadership, and process improvement. Committed to continuous learning and fostering the growth of others, adept at offering innovative solutions and streamlining processes. Skilled in employee engagement, internal audits, project management, and utilizing tools like MS Office, Amazon QuickSight, and ETL. Dedicated to lifelong learning and personal growth, with a passion for achieving milestones and making a positive impact.
As an Area Manager at Amazon, I have optimized labor balance ratios and enhanced shift productivity metrics through collaboration with other Area Managers. I have also enhanced team productivity and job satisfaction through strategic management of training and development initiatives. In my role as a Manager, I have championed a team to surpass goals and maintained a high SLA. I have also enhanced operational efficiency through process optimization and workflow restructuring. As an LM Quality Specialist, I have improved ongoing projects and earned recognition for exceptional performance. I have developed and implemented comprehensive leadership review metrics and expanded new programs in different regions. Throughout my career, I have consistently demonstrated problem-solving abilities, effective communication, and a focus on continuous improvement.
