I am looking for a career change! I want to dive in the tech field and learn more about AI.
Ana Teresa Bessa
@anateresabessa
Dynamic Program Manager skilled in coordinating multifunctional teams.
SpainWhat I'm looking for
Dynamic Program Manager skilled in coordinating multifunctional teams across diverse cultural settings. Proficient in mentoring and motivating teams to surpass customer expectations and foster collaboration. Experienced in ensuring operational efficiency in fast-paced environments.
Experience
Youth Program Manager
MedPlaya Management Services
Led diverse youth programs with high standards. Mentored youth animators to achieve peak performance and surpass expectations. Implemented effective team management strategies. Collaborated for strict compliance with safety policies.
Customer Service Representative
BeeDIGITAL
Facilitated enhancement of business digital visibility, with a focus on Google optimization strategies. Updated the digital kit program of the clients with information across up to 50 digital platforms including Google, Facebook, Alexa, Google Maps, Bing, Paginasamarillas.es, Tripadvisor, and other major directories and car navigation systems.
Assistant Cruise Director
Royal Caribbean Group
Led multicultural team of up to 50 people for exceptional entertainment and customer experience. Managed budgets and controlled expenses. Collaborated for revenue and quality standards.
Assistant Manager Sales Operations
Radar da Vida Unipessoal, Lda.
Provided support for daily store operations. Led development of effective sales strategies.
Youth Staff
Conducted interactive programs for children and teenagers. Cultivated lasting customer connections through entertainment initiatives. Assisted in ensuring seamless disembarkation procedures and collaborated with diverse teams.
Youth Program Manager
Planned and executed diverse youth programs. Enhanced youth animators' performance. Advocated for necessary resources and policies.
Tech stack
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